Cisco Connects You with Customers for a Better Shopping Experience

Streamline time and attendance with a touch of an icon

Automatically call employees to fill shift shortages

Send text and audio alerts to quickly notify staff about deliveries, special store events or emergencies

Cut Customer waiting with wireless handheld computers, tables and kiosk

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Return on Investment

  -- Increased Productivity

  -- Reduce customer wait times

  -- Call-out campaigns for Special Sales Events save ~ $10,000 per event 

  -- Increase customer satisfaction leads to repeat purchases

Voice over IP applications have endless capabilities to do just that, all from your phone!

Customer Profile Questionnaire Retail

Common VoIP Applications

  --  Automated Dial Out capabilities for client reminders (appointment, payment, collection, office closings). Don't spend hours of your day manually calling clients.

  --  Album - Provide revenue generating advertisement, show case your products, training, employee roster, etc

  --  Client Billing - Ensure every second of your phone calls are tracked and billed to the correct client. On average, 30 minutes of your day is not billed. That's 120 hours a year! What is your hourly bill rate?

  --  Call Recording - Record important phone calls even after you hang up the phone, book mark and comment different parts of each conversation

  --  Safety Alerts - Alert office of emergency

  --  RSS Feeds and Weather

  --  Clock In / Clock Out

Retail VoIP Applications

 --  Staffing Management - employee clock-in/clock-out, scheduling, overtime controls, notifications and alerts

 --  Productivity Management - task alerts by time and function, escalation alternatives

 --  Safety and Security - internal and external 911 alerts

Summary

"IPsmartSuite is a ‘business-intelligent’ communications solution for the challenges facing small business. It is an out-of-the box, easy to deploy and manage solution aimed at small companies who do not have an IT staff. IPsmartSuite streamlines everyday business processes used by small companies. IPsmartSuite uses the IP Phone to manage daily functions such as staffing, task management, payroll controls, billing, appointment reminders – even emergency response."