NonStop Networks, LLC

Cisco Connected Insurance Solutions for AMS360

The moment a customer calls in with an urgent request is the moment you earn or lose that customer's loyalty.  The insurance industry is a competitive business.  Are you struggling with finding the right information at the right time and frustrated with customers moving to other agents?  

Providing the quickest response anytime, anywhere increases your customer's loyalty and referral rate.  NonStop Networks partners with you to develop a flexible, cost effective communications strategy that will allow you to serve your customers better than the competition and keep them sending referrals your way.

What are your plans to provide better, quicker customer service and increase office workflow?  By integrating your agency management systems into your voice and data network, incoming calls are identified automatically, the customer's policy  is displayed in a single dashboard view, allows you to quickly access information.  Click to dial saves you and your agents valuable time making new and return phone calls.

Cisco and Vertafore have partnered to offer you an integrated solution that combines the latest in communications technology with AMS 360, an advanced insurance agency management system. This powerful solution streamlines workflows and enhances customer service capabilities by automatically presenting relevant customer information by role (receptionist, producer, and accountant), from AMS 360 upon an inbound call. Electronic policy and investment records, policy and investment management, and claims management are all connected, providing everything you need to keep your firm operating at peak efficiency.

The insurance industry is a highly competitive business where most new business is based on customer referrals.  Let NonStop Networks help give you the competitive edge by improving your customer's experience.