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NonStop Networks, LLC |
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Communications, Simplified |
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Before You Call In The Troops(a.k.a. The IT Guy) |
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Just like “An apple a day keeps the doctor away”, there are several things you can do for your computers health to prevent it from getting infected. It’s not enough that you installed antivirus software, configured it for automatic updates and scans. It is important that you verify virus definitions have a current date and that the scans are actually running. Implement OpenDNS for basic web filtering and to prevent anti-phishing attacks. Rule of Thumb: If something doesn’t look right, don’t click on it or don’t open it. i.e. “Funny Video of you @ tinyurl.com/2342jsdaa” |
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Let us know what you want to see in the next edition? E-mail Us. |
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Prevention Steps |
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December 2009 |
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A Few Simple Steps That May Save You Time and $$ |
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One of the most frequently asked questions I get asked is around internet or network connections that stopped working, then start working again. “What happened?” Is it my PC, our wireless or internet. There are a few simple steps to take in isolating the problem but they need to be done when the problem is happening. After the fact gets a little tricky to pinpoint what happened. 1. Check the Tip of the Month. Check for lights. 2. Does your PC have an IP Address? 3. Can you ping your default gateway. 4. Can you ping www.google.com. Stop, Don’t Panic. Click the link below for step by step instructions and a more detailed explanation. Practice the troubleshooting commands in the article below once or twice from your PC while everything is working. This way you know how to do it and what happens when everything is working. Happy Troubleshooting! |
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Basic Troubleshooting Commands
From Windows Click Start, Run, Type CMD (Enter). A black box will pop up. Use the commands below and article to the right to troubleshoot the basics.
Ipconfig—Do I have an IP Address?
PING—Can I get from point A to point B
NSLOOKUP—Can I lookup internet “phone numbers” |
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Viruses are a fact of life for PCs connected to the internet. Maybe you clicked on a Facebook or Twitter link, now your computer is not acting right. Viruses have a way of disabling your PCs virus scanning software and stopping you from installing new antivirus software. Below are a couple free online antivirus scanners you can try. |
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Think You Have A Virus?Prevention Steps |
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Website of the Month Powered By LinkedIn Collaborate with other small businesses in your Profession or Industry on what technology is or is not working for them. Tip of the Month Check the simple stuff first. Is the network cable connected to the back of the PC and have a blinking light on the card? Does your dsl or cable modem have lights on it? Does your wireless gateway / router have lights on it? |
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There is no warranty in the information listed in this newsletter. It is always recommended that your seek the advise of a trusted professional. |
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Kansas City Cisco Unified Communications Solutions Communications, Simplified
NonStop Networks is focused on solving problems for small and medium sized businesses who are frustrated that their communication systems are letting them down, worried about security and concerned with rising technology cost. |
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Thanks for subscribing to our newsletter. I hope you have received some valuable information in the past five editions. To show my appreciation, attached is a Christmas Bonus: 57 Free Apps to Help Run a Small Business. |