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NonStop Networks, LLC |
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Enabling Your Business Through Technology |
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Business Happens — Anytime, Anywhere — Be There |
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People are no longer doing business just in their office. Next time you go out, just look around, 90% of the people are on a mobile device. Smart phones and laptops give use the ability to extend our customer reach past the office. Revenue generating customer calls to the office can be routed to an alternate location such as home or cell. Softphone’s keep your mobile workforce in touch with just a laptop. Remote Access enables secure access from any internet connection, keeping key people connected when they are unable to get into the office due to illness, weather or conflicts. Wireless networks enable access to critical data required to make quick and accurate decisions. |
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What do you want to see in the next edition? E-mail Us. |
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Anytime, Anywhere Access |
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November 2009 |
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Your Presence is requested—Everywhere |
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Your key, go-to person, is always in demand. Sales people are always out of the office. How do you and your staff find these people during critical times? Presence enabled communication systems allow people to indicate their availability, preferred contact method and more. Instant message software such as MSN Live and Google Talk have limited presence capabilities such as setting status and allow you view video of each participant. Add presence software to your phone system and you’ve given your employees a way to contact the best available resource while a key customer is on the phone. Image your customers reaction going from hours or days to get answers to minutes. Presentation software such as WebEx enables people to share their desktop, presentation, chat, question and answer, white boards, video and more with multiple participants. With the rising cost of travel, online presentation software is quickly becoming a standard for businesses. |
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Presentation Software
Here are a few of the popular online meeting vendors.
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More Details—Must see 4 min video |
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Businesses need to focus on their customer but still have operational task to complete. Task come in through e-mail, notes and word of mouth. These same task can be made electronic enabling automatic notification when they are due and escalation alerts when they are not completed. This simplifies the store managers task assignments and follow-up, allowing them to focus on the customer. Subscribe to the NSN Blog for future information on task automation. |
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Task Automation |
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More Details—Short Video on Task Management |
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Website of the Month Have a question? Ask Aardvark and it will find specialized people to answer it.
Tip of the Month Here is the 411 on the Tip of the month. If you need to find the nearest coffee shop, try GOOG-411. Call 800-GOOG-411 and tell Google what you are looking for. And if you are driving, it will even dial the number. Safety first. |
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There is no warranty in the information listed in this newsletter. It is always recommended that your seek the advise of a trusted professional. |
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Kansas City Cisco Unified Communications Solutions
NonStop Networks is focused on solving problems for small and medium sized businesses who are frustrated that their communication systems are letting them down, worried about security and concerned with rising technology cost. |
