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NonStop Networks, LLC |
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Enterprise Expertise for SMB’s
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The Customer Experience... |
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Put yourself in your customer’s shoes..So you can serve them better... · It would be nice if I could automate check-in at my doctor’s office so they were notified and provide a message on the phone? · It would be nice when I called my [insert profession] they answered, “Hi, [insert your name]. How is everything going? I see you where in here last week. Is everything ok with….?” · Automate my appointment reminders so I don’t forget · Rotate useful information on an IP Phone while I wait |
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What do you want to see in the next edition? E-mail Us. |
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Improving Customer Experience |
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September 2009 |
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Small Phone Systems—The Basics and Beyond |
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The Basics Most small business phone systems today are moving to Voice over IP, using the data network, saving additional cabling cost. Standard Features include paging, intercom, voicemail and automated attendant. VoIP is allowing additional functionality such as Video, Single Reach Number and the ability to find who is available at any give time. The Beyond Voice over IP Applications are streamlining everyday business processes used by small companies. Use an IP Phone to manage daily functions such as staffing, task management, payroll controls, billing, appointment reminders – even emergency response. Picture this—You walk into a store, ask for an item that was not on the shelf and the employees were able to check inventory on their wireless phone right in front of you. No more, “Let me check in the back.” Click the links to the left for details on how VoIP will take you beyond a traditional phone system and better serve your customers. |
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To remove your name from our mailing list, please e-mail newsletter@nonstopnetworks.net. Questions or comments? E-mail us at newsletter@nonstopnetworks.net. |
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Voice over IP Applications that will increase your productivity and improve your customer’s experience.
IPsmartClinic—Physician's
IPsmartFirm—Legal Offices
IPsmartStore—Retail Stores
IPsmartOffice—Manufacturing and General Offices |
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More Details— serve your customers better |
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BlueCoat K9 allows parents to filter internet content their kids see with enterprise class web filtering technology, for FREE. Linksys by Cisco—Home Network Defender Powered by Trend Micro, Linksys Home Defending network can stop viruses, malicious web sites, parental control and protect beyond the PC to include gaming consoles and other connected devices at home. |
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Keeping Your Kids Safe Online |
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SMB Website of the Month Assess your business challenges and learn how technology can help. SMB Tip of the Month Update the firmware or software on your wireless routers, firewalls and access points. Take advantage of these updates as they contain bug fixes and new features. Cisco software updates continually add more value to SMB devices with active maintenance contracts. |
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There is no warranty in the information listed in this newsletter. It is always recommended that your seek the advise of a trusted professional. |
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Trouble viewing these images? See the online version of this email. Our email address is newsletter@nonstopnetworks.net |
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NonStop Networks, LLC Kansas City Cisco Unified Communications Solutions Office (816) 846-0NSN | Mobile (816) 500-8486 | E-mail amagruder@nonstopnetworks.net Kansas City Metro | P.O. Box 74 | Lone Jack, Mo 64070 |